Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Submitted URLs: When you use our Service, you provide Instagram Reel URLs. We collect these URLs to process your download request.
• Log Data: Like many websites and online services, our servers automatically collect information when you access or use our Service. This Log Data may include your Internet Protocol (IP) address, browser type and settings, the date and time of your request, and how you interacted with our Service. This data is used for operational purposes, such as monitoring server performance, diagnosing errors, and ensuring security.
• Cookies and Similar Technologies: We may use cookies or similar tracking technologies to enhance your experience on our website, such as remembering preferences or for analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
• Android Application Data: This Privacy Policy primarily covers the VidGrab website and backend services. The VidGrab Android application may collect additional data or have specific data handling practices. Please refer to the privacy information provided within the Android application or its Google Play Store listing for details specific to the app.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Service, primarily to process the Instagram Reel URLs you submit.
• To improve, personalize, and expand our Service, for example, by analyzing usage trends or diagnosing technical issues.
• To understand and analyze how you use our Service.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (if you opt-in).
• To maintain the security and integrity of our Service, such as preventing abuse or fraudulent activity.
• For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information under the following circumstances:

• Service Providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as hosting, data analytics, and customer service. These providers will only have access to your information to carry out these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Protection of Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service, or as evidence in litigation in which we are involved.

4. Data Retention

We will retain submitted URLs and associated Log Data only for as long as necessary to provide the Service, for troubleshooting, for security purposes, or as required by law. We aim to minimize data retention periods where possible.

5. Data Security

We implement a variety of security measures designed to protect the security of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

• Access, update, or delete the information we have on you.
• Rectify any information that is inaccurate or incomplete.
• Object to our processing of your personal information.
• Request that we restrict the processing of your personal information.
• Request the portability of your personal information.

If you wish to exercise any of these rights, please contact us using the contact information below.

7. Third-Party Links

Our Service allows you to interact with Instagram, a third-party service. This Privacy Policy does not apply to the practices of Instagram or any other third-party websites, services, or applications that you may access through our Service. We encourage you to review the privacy policies of those third parties.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or a higher age threshold if required by applicable law in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.